We offer the flexibility of allowing customers to check out as a guest or with an account. The benefits of having an account allows you to see past orders and your details for checkout are securely saved, ready for your next purchase.

Please email us at [email protected] or by responding to your order confirmation to request an update on your order. We will respond by email once we have confirmation of the delivery date.

Please email us at [email protected] or by responding to your order confirmation within 2 working days of receiving the order Please provide the quantity of damaged goods & photos of the damage so we can investigate and process replacements if required. We endeavour to swap out any damaged items within 5 working days of notification.

Yes, we use only the highest security encryption on our website. We have teamed up with PayPal to ensure that all payments are secure. We take our security very seriously due to the large quantity of orders we receive on a daily basis.

Yes of course, if you have created an account you will be able to retrieve invoices from there, alternatively please visit the contact us page and drop us a message. We aim to respond within 24 hours.

Yes, any order placed online can be dispatched to a different shipping address, this can be changed during checkout.

We use our own drivers to dispatch our products. Larger orders will be delivered directly from the manufacturer.

Yes this is possible, please let us know as soon as possible either via email or our contact page, so we can get this changed. If you receive an email indicating your order has been dispatched, then please refuse delivery and upon receiving back we will dispatch the changed item.

We currently do not offer trade accounts or trade discount.

Shower Panels can be collected from our warehouse in Solihull only.

Fascia, Soffit, Guttering & External Cladding is available from over 100+ branches nationwide from our supplier depots.

We use our own drivers and transport to deliver the panels and corresponding accessories. These are dispatched directly from our warehouse.

We understand you may not install the panels straight away.

Please fully inspect the Shower Panels for any damages/faults and report any issues within 2-3 working days of receiving the goods by email. Please attach photos of any issues.

Please store the Shower Panels indoors, in a cool/dry space. Do Not store outside.

Ensure they are stored flat to prevent the boards from flexing. Try to protect the corners and edges.

The Shower Panels are made from reinforced PVC with a honeycomb interior. The 1m x 2.4m 10mm panels weigh around 12KG. The 250mm x 2.6m 8mm packs weigh 15KG.

The depth of the panel will determine the size of the trims. If the panel is 8mm, you will require an 8mm trim. If the panel is 10mm, you will require a 10mm trim.

We suggest using warm soapy water. Cleaning products are not recommended. Use warm soapy water to wipe down the panels then rinse with warm water.

We can provide free samples of all our Shower Panels (stock dependent). Please send an email to [email protected] including your name, address and the samples required. We will dispatch free of charge via Royal Mail.

We do not currently have a brochure. All our products can be found on the website. Stock levels on the website are live.

We have frequent deliveries of stock. If the panel you like is out of stock, please enter your email address and select ‘Notify Me’. You will receive an email as soon as it is available.